Privacy Policy
Hawa Transportation respects individual privacy and is committed to protecting and ensuring that your personal information is handled in a safe and responsible manner. The following describes the type of information we collect when you visit our site and how we use that information.
WHAT INFORMATION DO WE COLLECT:To use certain services we provide on our site, you will need to register with us or fill out a form. When you register or fill out a form, we will gather such information as your name, phone numbers, mailing address, and email address. If you make a reservation, we will also ask you for your credit card information to process payment. This information will not be used for any other purpose than processing and/or referencing your reservation and will not be shared with anyone outside of Hawa Transportation.
WHAT WE DO WITH INFORMATION WE COLLECT:Personal data is collected to facilitate the online booking process as well as to ensure efficient processes each time a customer logs in. Information such as name, address, phone number, email address, and credit card data is stored securely so that you will not have to re-enter the data again. We do not sell, rent, or disclose any of your personally identifying information to third parties.
SECURITY OF YOUR PERSONAL INFORMATION:Hawa Transportation secures your personal information from unauthorized access, use, or disclosure. Your information is secured on computer servers in a controlled, secure environment, protected from unauthorized access or use. When personal information (such as a credit card number) is transmitted, it is protected by encryption, such as a Secure Socket Layer (SSL) protocol.
CHANGES TO THIS POLICY:Hawa Transportation is always improving and updating our policy and website. As a result, our policies will continue to evolve. As we implement new technology and provide new services, we will update our Privacy Policy. We encourage you to refer to this page on an ongoing basis for our most current policy and practices.
NONDISCRIMINATION POLICY: Hawa Transportation does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status in any of its activities or operations.
HAWA TRANSPORTATION has the right to use any of its affiliates to contract or subcontract any client or passenger reservations. However, no mobile numbers, SMS opt-in data, or consent records will be shared with affiliates or subcontractors for marketing purposes.
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HAWA TRANSPORTATION
SMS PRIVACY POLICY
Effective Date: October 18, 2026
1. INTRODUCTION:
Hawa Transportation (“we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through our SMS customer service and conversational messaging program. This SMS Privacy Policy explains how we collect, use, disclose, and retain information associated with our conversational SMS communications.
2. INFORMATION WE COLLECT: When you communicate with us through our SMS program, we may collect:
– Mobile phone number: The phone number you provide when opting in or initiating contact.
– Consent information: Records of your opt-in preferences, inquiries, and opt-out requests.
– Message information: SMS messages exchanged with us regarding customer support or bookings.
– Messaging records: Information concerning message delivery and program interactions.
3. HOW WE USE YOUR INFORMATION: We may use SMS-related information to:
– Respond to customer inquiries and provide 1-on-1 support.
– Send booking confirmations, driver assignments, and ETA updates.
– Maintain and manage SMS communication preferences.
– Process opt-out requests and maintain suppression records.
– Address service issues and comply with applicable legal requirements.
We do not use conversational SMS data for marketing or promotional purposes.
4. SMS PRIVACY AND INFORMATION SHARING:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This exclusion applies to SMS opt-in data and consent records. Information may be shared with service providers strictly as necessary to facilitate delivery and administration of our customer service messaging program on our behalf and subject to appropriate safeguards. We do not sell SMS opt-in information or consent records to third parties.
5. CONSENT AND YOUR CHOICES:Providing consent to receive conversational SMS messages is voluntary. You may withdraw your consent at any time by replying STOP to any message from Hawa Transportation. For assistance, reply HELP or contact us at:
– Phone: 703-649-5000
– Email: info@hawatransportation.com
6. DATA SECURITY: We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
7. DATA RETENTION: We retain SMS consent and opt-out records for as long as your account is active, or up to 4 years to demonstrate compliance with wireless carrier regulations and applicable legal obligations.
8. PRIVACY REQUESTS: Depending on applicable law, you may request access to, correction of, or deletion of certain personal information by contacting:
Hawa Transportation
Email: info@hawatransportation.com
Phone: 703-649-5000
Website: https://www.
9. THIRD PARTY MESSAGING PROVIDERS: We may rely on third-party messaging providers to deliver SMS communications and administer our messaging program. These providers process relevant information strictly to perform services on our behalf under legal obligations.
10. CHANGES TO THIS POLICY: We may update this SMS Privacy Policy to reflect changes in our practices or legal obligations. Updated versions will be published at https://hawatransportation.com with the revised effective date.
11. CONTACT INFORMATION:For questions or concerns about this SMS Privacy Policy, please contact: Hawa Transportation
1629 K St NW Suite 300
Washington, DC 20006
Phone: 703-649-5000
Email: info@hawatransportation.com
Website: https://www.
